Viet Dinh

May 2026 — August 2026

Built an AI business report agent in TypeScript that used Claude on Amazon Bedrock with MCP tool-calling to cross-validate AI-generated summaries against manual reports, and automated weekly bridge generation with Python DAGs on AWS Airflow and DynamoDB, including a feedback API to surface high-performing prompts. I also built a cross-GL BYOD attachment system with Bedrock Knowledge Base search and S3 full-text indexing across 10+ file formats, adding AI-powered querying over bucket contents and AWS Glue/Athena pipelines for querying files directly. On top of this, I designed a permissioned folder architecture using DynamoDB metadata and S3 storage to scale access across multiple GLs.

May 2025 — August 2025

Spearheaded a backend pipeline to trace customer requests across internal systems, engineering a Python-based solution to pair related requests and eliminate query inefficiencies in the workflow. I also developed a ticket deduplication system that identified and eliminated redundant alarms, reducing unnecessary on-call pages for the DevOps team.